How to Update
-
Release sequence:
- Immediately at GA: Available on Teams Admin Center (TAC).
- 2-3 Business Days After GA: Available on Orbit.
- 7-10 Business Days After GA: Available through Zoom Device Management, Zoom dependency, and OOBE update for un-deployed devices.
- The DTEN device(s) should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (Ethernet preferred). For information, click here.
- The update will not start if the device is engaged in a meeting or calendar event.
- The update takes approximately 30-45 minutes and will automatically restart
- Do not disconnect or power off during the update.
New
- Increase the maximum speaker volume in Zoom: The maximum volume is now set at 80 dB, matching the volume in Microsoft Teams.
- Enhanced people tracking: Applied AI tracking algorithms for improved people tracking and more stable framing with Vue and Vue Pro.
- Added version compatibility notifications that prompt users to upgrade Bar and Mate when versions mismatch
Improvements to the Smart Connect BYOD Experience on MTR: When connecting a laptop using a USB-C cable, users can now choose between two modes: Smart Connect Mode and Screen Share Mode.
Modified
- Updating Chromium Android Webview to M132
-
Microsoft Teams Rooms on Android (MTRA), for Teams Meetings and DGJ Meetings:
- Improve double-talk performance.
- Enhance audio quality in reverberant environments.
-
Zoom Rooms on Android, for DGJ Meetings:
- Improve double-talk performance.
- Enhance audio quality in reverberant environments.
Resolved
- N/A
Known Issues
General Hardware:
-
Smart Connect (BYOD) Mode Unplugging Issue
- Unplugging a Type-C USB cable when the Bar is in Smart Connect (BYOD) mode may cause the Bar to reboot. This issue is expected to be addressed in a future firmware release.
-
DTEN Mate (PoE or WiFi) and Bar Disconnection
- Try rebooting either device if the Mate and Bar become disconnected.
- Quick Fix: Restart the Bar or Mate.
-
Privacy Flap Not Closing
- Sometimes, the Privacy Flap may not fully close after the Bar exits a meeting.
- Quick Fix: Reboot the device to force the Privacy Flap closure during the Bar's power initialization checks. If the Privacy Flap does not close after a reboot, contact DTEN Support.
Microsoft Teams Rooms on Android (MTRA):
-
Device Information Display Discrepancy on Mate Menu
- When a Mate PoE is upgraded to AOSP-compatible firmware and paired with a Bar, the Mate PoE's Menu Device Info page may incorrectly display the Microsoft Intune version and Microsoft Authenticator version information for the Bar.
- Quick Fix: Upgrade the Bar to AOSP-compatible firmware to align with the Mate PoE's updated firmware.
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Teams Main Interface Displays Black Screen During DTEN Orbit Mission Control (OMC) Session
- When DTEN Orbit Mission Control (OMC) is used for remote assistance by DTEN Support, the Teams main interface may appear as a black screen on the connected remote PC. This behavior is due to a newly implemented security policy within the Microsoft Teams application.
Zoom Rooms on Android:
-
Zoom Security Timeout
- The Bar will disconnect if the Mate (Poe or WiFi) and Bar aren't connected within 10 minutes. You'll see a prompt on the Mate (Poe or WiFi) to reboot the Bar manually.
-
Loop reboot issue
- A low probability loop reboot issue occurs after a system upgrade.
- Quick Fix: Power cycle the device.
Zoom Rooms Version: 6.3.5.6258
MTRA Version: 1449/1.0.96.2025020302
MTR Partner Agent Version: 1008
Authenticator: Version: 6.2410.7268
Microsoft Intune Version: 24.09.1
Admin Agent Version: 1.0.0.202412110504.product
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