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DTEN D7 55" v2 and 75” - 2.7.8 - March 31, 2022

Created by DTEN Support, Modified on Thu, 28 May at 4:57 AM by RCK Freshwork

  • Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later
  • DTEN D7 should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
  • The update will not start if the device is engaged in a meeting or calendar event.
  • The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.
  • Do not disconnect or power off during the update.

 

New

  • Device Management - Zoom Rooms App upgrade available on DTEN Orbit

 

Modified

  • n/a

 

Resolved

  • Optimized the high CPU usage
  • Other minor bug fixes

 

Known Issue 

  • The device will reboot twice after the API upgrade if the voice function of ZR is turned on.
  • After the device joins a Teams meeting, the microphone may occasionally go silent, which can be restored by clicking Settings.
  • Old devices may also have a high CPU usage.
  • ZR indicates that the microphone is not connected, but the microphone can be used normally. ZR needs to be updated to version 5.10.0 to solve this issue.
  • The PTZ camera function of D7 does not work properly, up= Down,down=up. If the user has feedback, we can solve this problem through the plug-in.

 

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