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DTEN GO with Mate Release 1.5.6 - October 30, 2021

Created by DTEN Support, Modified on Thu, 28 May at 4:55 AM by RCK Freshwork

Version 1.5.6 Update Requirements

  • Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later
  • DTEN D7 should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here
  • The update will not start if the device is engaged in a meeting or calendar event
  • The update takes approximately 30-45 minutes; DTEN D7 will automatically restart
    • Do not disconnect or power off during the update

 

New Feature

  • PTZ and presets (central camera)

 

Modified

  • n/a

 

Resolved

  • n/a

 

Known Issues

  • It may take up to 30 seconds for DTEN GO to display the correct DTEN Mate version after boot up. If you see a version mismatch, please wait, and it will be resolved
  • There may be a delay in QR code scanning. Try adjusting the brightness in the DTEN Mate settings or tilting the DTEN Mate screen so it faces the DTEN GO camera at an angle
  • After the update is completed, the screen display size may be restored to 100%, which may be different from the one set before the update. This will be fixed in the next release.

 

Additional Notes

Zoom Rooms version: 5.7.5.83

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