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Zoom for Home - DTEN ME, ME Pro 27” Release 1.21.1 - November 12, 2025

Created by Flora Wang, Modified on Thu, 28 May at 4:57 AM by RCK Freshwork

Update Requirements

  • Available on the DTEN Orbit portal
  • DTEN ME / ME Pro should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (Ethernet preferred). For more information, click here.
  • Once started, the update will take approximately 3 minutes; DTEN ME / ME Pro will automatically restart. Note that the device will only update if not in a meeting or calendar event.
  • Do not disconnect or power off during the update.

New

  • When using the Mission Control for IT feature on Orbit:
    • The OMC App is installed automatically.
    • Mission Control can be used while the device is in use, though the user has the right to decline 

      the connection.

    • A virtual menu button has also been added to enter the Dashboard page.

Resolved

  • Minor Bug fixes

Known Issue 

  • When “Screen Saver” is enabled, even if Digital Signage is applied, the device will automatically turn off the screen after 30 minutes of inactivity. 
  • When the Video Boundary feature is enabled, the screen may appear to jump when people are near the defined distance edge. 
  • When InclusiView is enabled, color balance, image overlap, and misalignment issues may occur with the camera stitching.
  • The screen may occasionally flash green during a meeting. Please report this to the DTEN support team if it happens.
  • When multiple people are on the conference screen with InclusiView enabled, the top of the screen may occasionally flash a red stripe. Please report this to the DTEN support team if it happens.
  • The video output may be disabled occasionally, and the camera switch may be grayed out. Current workaround: restart the device.

Zoom Rooms Version: 6.6.1.8162

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