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Zoom for Home - DTEN ME, ME Pro 27” Release 1.17.7 - October 9, 2023

Created by DTEN Support, Modified on Thu, 28 May at 4:57 AM by RCK Freshwork

  • Available on DTEN Orbit portal, then on Zoom portal after 4-7 days 
  • DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred). For more information, click here
  • Once started, the update will take approximately 30-45 minutes; DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.
  • Do not disconnect or power off during the update

 

New

  • n/a

 

Modified

  • Disabled the InclusiView by default

Resolved

  • n/a

 

Known Issue

  • When “Screen Saver” is enabled, even if Digital Signage is applied, the device will automatically turn off the screen after 30 minutes of inactivity.
  • When the Video Boundary feature is enabled, the screen may appear to jump when people are near the defined distance edge.
  • When InclusiView is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur. 
  • The screen may occasionally flash green during a meeting. Please report to the DTEN support team if this happens. 
  • When multiple people are on the conference screen with InclusiView enabled, the top of the screen may occasionally flash a red stripe. Please report to the DTEN support team if this happens. 
  • The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: restart the device.

Zoom Rooms: 5.14.5.2936

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