Zoom for Home - DTEN ME, ME Pro 27” Release 1.17.0 - July 24, 2023

Created by DTEN Support, Modified on Thu, 28 May at 4:58 AM by RCK Freshwork

Available on DTEN Orbit portal, then on Zoom portal after 4-7 days
DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred). For more information, click here
Once started, the update will take approximately 30-45 minutes; DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.
Do not disconnect or power off during the update

New

InclusiZone for Video - Video Boundary
- Users can now define the cameras’ capture range on the Dashboard > Settings. With Auto/Multi-focus framing, the cameras will only capture individuals within the defined circumferential zone of the device's cameras.

Modified

ME Factory Reset
- For devices with dual buttons behind the screen, long-press the top button for more than 10 seconds to initiate a factory reset.
- For devices with a single button behind the screen, insert a pin into the reset hole and hold it for more than 10 seconds to initiate a factory reset.
Refine screen flicker issue.
- Only enable this if you are experiencing a screen flickering issue. Enable this to address the issue. It requires a restart of the meeting to take effect. This will ensure a smoother and more stable visual experience.

Resolved

Resolved the issue of ZR app upgrade failure via Zoom Portal when users are connected to a proxy network

Known Issue

When the Video Boundary feature is enabled, the screen may appear to jump when people are positioned near the defined distance edge.
When Inclusiview is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.
The screen may occasionally flash green during a meeting
When multiple people are on the conference screen with Inclusiview enabled, the top of the screen may occasionally flash a red stripe
The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: Restart the device.

Zoom Rooms: 5.14.5.2936