D7X 27 Release 2.0.14--(December 8, 2025)

Created by Flora Wang, Modified on Thu, 28 May at 4:59 AM by RCK Freshwork

New

N/A

Pilot Program

N/A

Modified

N/A

Resolved

N/A

Known Issue

D7X 27 will restart once connected to a laptop through the USB-C port during a meeting if your Zoom Account is unlicensed/not logged in.
- Workaround: Power cycle the device to recover.
- New firmware will resolve this issue in the future.
D7X 27 will keep restarting if it has been turned off for more than 24 hours.
- Workaround: Factory reset the device using the physical reset button to recover.
- New firmware will resolve this issue in the future.
Camera quality-related issue.
- Future firmware will optimize and resolve the camera quality-related issue.

DTEN Version：2.0.14.0

Zoom Rooms Version: 6.6.5