Skip to main content

DTEN D7X Android (D7X 55 Android & D7X 75 Android & ONboard) - 1.7.2 (ZR/MTRA) - June 9 , 2025

Created by DTEN Support, Modified on Thu, 28 May at 4:55 AM by RCK Freshwork

How to Update

  • Release sequence:
    • Immediately at GA: Available on Teams Admin Center (TAC).
    • 2-3 Business Days After GA: Available on Orbit.
    • 7-10 Business Days After GA: Available through Zoom Device Management, Zoom dependency, and OOBE update for un-deployed devices.
  • The DTEN device(s) should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (Ethernet preferred). For information, click here.
  • The update will not start if the device is engaged in a meeting or calendar event.
  • The update takes approximately 30-45 minutes and will automatically restart
  • Do not disconnect or power off during the update.

New

  • Enhanced people tracking: Applied AI tracking algorithms for improved people tracking and more stable framing with Vue and Vue Pro.
  • Added version compatibility notifications that prompt users to upgrade Bar and Mate when versions mismatch
  • Improvements to the Smart Connect BYOD Experience on MTR: When connecting a laptop using a USB-C cable, users can now choose between two modes: Smart Connect Mode and Screen Share Mode

 

Modified

  • Updating Chromium Android Webview to M132
  • Microsoft Teams Rooms on Android (MTRA), for Teams Meetings and DGJ Meetings:

    • Improve double-talk performance.
    • Enhance audio quality in reverberant environments.
    • Extend the pickup range of the D7X Android device.
  • Zoom Rooms on Android, for DGJ Meetings:

    • Improve double-talk performance.
    • Enhance audio quality in reverberant environments.
    • Extend the pickup range of the D7X Android device.

 

Resolved

  • Resolve the issue: A D7X Android (D7X-A) may sometimes display a "No Signal" message after waking from deep hibernation

 

Known Issues 

  • Microsoft Teams Rooms on Android (MTRA):

  • Device Information Display Discrepancy on Mate PoE Menu
    • When a Mate PoE is upgraded to AOSP-compatible firmware and paired with a D7X Android (D7X-A), the Mate PoE's Menu Device Info page may incorrectly display the Microsoft Intune version and Microsoft Authenticator version information for the D7X Android (D7X-A).
    • Quick Fix: Upgrade the D7X Android (D7X-A) to AOSP-compatible firmware to align with the Mate PoE’s updated firmware.
  • Teams Main Interface Displays Black Screen During DTEN Orbit Mission Control (OMC) Session
    • When DTEN Orbit Mission Control (OMC) is used for remote assistance by DTEN Support, the Teams main interface may appear as a black screen on the connected remote PC. This behavior is due to a newly implemented security policy within the Microsoft Teams application.
  • Audio Stability Issues in Teams Meetings
    • Intermittent audio issues may occur during Teams Room meetings, including unstable volume, occasional echoes, or brief audio dropouts. This condition typically resolves itself without user intervention. If the audio issues are not resolved, contact DTEN Support for review and assessment. Additionally, please ensure the D7X Android (D7X-A) is on the most current version of the Teams Room App available in the Teams Admin Centre (TAC) or Pro Management Portal (PMP).  
  • Whiteboard Writing Responsiveness
    • When using the MTRA Whiteboard, users may experience uneven or delayed stroke response, particularly in the lower section of the whiteboard. This issue will be addressed in a future MTRA App and DTEN firmware release. 

Zoom Rooms on Android:

  • MacBook Screen Sharing Black Screen in Zoom Rooms
    • MacBook users may encounter a black screen when sharing content via a Type-C USB cable in a Zoom meeting. This issue is more likely to occur if the MacBook enters sleep mode during the session.
    • Quick Fix: Update the MacBook operating system to the latest available version. If an update does not resolve this issue, adjust the MacBook's sleep settings.

 

Zoom Rooms Version:  6.3.5.6258

MTRA Version: 1449/1.0.96.2025020302  

MTR Partner Agent Version: 1008

Authenticator: Version: 6.2410.7268

Microsoft Intune Version: 24.09.1

Admin Agent Version: 1.0.0.202412110504.product


 


 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article