How to Update
-
Release sequence:
- 2-3 Business Days After GA: Available on Orbit.
- 7-10 Business Days After GA: Available through Zoom Device Management, Zoom dependency, and OOBE update for un-deployed devices.
- The DTEN device(s) should be powered on and connected to a stable and open or Zoom-whitelisted network without a firewall (Ethernet preferred). For information, click here.
- The update will not start if the device is engaged in a meeting or calendar event.
- The update takes approximately 30-45 minutes and will automatically restart
- Do not disconnect or power off during the update.
New
- Implement mute synchronization capabilities for all supported third-party audio.
Modified
- Digital signage status definition changed to idle to address the issue of not being able to upgrade via ZDM while the digital signage is working
Resolved
- Change request from Zoom/Teams: Modify the log encryption method ( Do not publish to user)
- Minor bug fixes
Known Issues
Zoom Rooms on Android:
-
MacBook Screen Sharing Black Screen in Zoom Rooms
- MacBook users may encounter a black screen when sharing content via a Type-C USB cable in a Zoom meeting. This issue is more likely to occur if the MacBook enters sleep mode during the session.
- Quick Fix: Update the MacBook operating system to the latest available version. If an update does not resolve this issue, adjust the MacBook's sleep settings.
-
System Freezes
- The entire system freezes after the device exits a meeting, though this occurs with an extremely low probability.
- Quick Fix: Power cycle the device.
Zoom Rooms Version: 6.3.5.6258
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