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            How do you reset Windows?

            Created by DTEN Support, Modified on Thu, 28 May at 4:59 AM by RCK Freshwork

            Use the Windows Recovery tool in Windows Setting to reset Windows, follow the steps below:

             

            Select the Windows start button, then select Settings  > Update & Security  > Recovery.

            windows_update_and_security_Recovery.PNGUnder Reset, this PC, select Get started 

            windows_Recovery_options.png

            then choose one of the options in the table below.

            Option

            What it does

            Keep my files
            • Reinstalls Windows 10 and keeps your personal files.
            • Removes apps and drivers you installed.
            • Removes changes you made to settings.
            • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

            Remove everything
            • Reinstalls Windows 10 and removes all your personal files.
            • Removes apps and drivers you installed.
            • Removes changes you made to settings.
            • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

            If you're planning to donate, recycle, or sell your PC, use this option and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover files you've removed.

            Source ( https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options)

             

            If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details:  HERE.

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