Skip to main content

How do I know if my D7 device has been enrolled in the Zoom Device Management (ZDM)?

Created by DTEN Support, Modified on Thu, 28 May at 4:58 AM by RCK Freshwork

OVERVIEW

Use these steps to determine if your DTEN D7 device has been enrolled in the Zoom Device Management (ZDM).

 

This article covers:

  1. Determine if DTEN D7 device has been enrolled in the ZDM.

 

Determine if DTEN D7 device has been enrolled in the ZDM

How do I know if my D7 device has been enrolled in the ZDM?

  1. Sign in to the Zoom Web Portal
  2. Click Room Management > Zoom Rooms > Devices

If you can see the DTEN system update column, called Firmware Version, it is already enrolled:


firmware.png

If you do not see the device at all, please refer to this FAQ on how to get started.  

 

If you have additional questions or need to contact DTEN Support, please refer to this DTEN Knowledge Base article for more details:  HERE.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article